What GDPR means for funeral businesses

GDPR compliance is vital in the funeral profession, where firms regularly handle sensitive personal data. Eileen Ireland explains how secure systems, clear policies, and informed staff can protect both client trust and business integrity. Click the title of this article to find out more.

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Wilcox’s Neil marks full circle with O’Neill’s delivery

Wilcox Limousines recently delivered a Mercedes E220d hearse to Murty O’Neill & Sons in Ireland, marking a personally significant moment for sales manager Neil Carruthers. Having grown up around the Wilcox factory, Neil described the delivery as “full circle,” honouring his late father’s legacy. Click the title of this article to find out more.

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A global appetite for change

Former NAFD president John Adams spoke at the Australian Funeral Directors Association’s convention in Vietnam, highlighting shared global challenges in regulation and leadership. His visit underscored a growing international movement to expand the funeral profession’s role in education and public awareness around death and bereavement. Click the title of this article to find out more.

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Resting Places – Mount of Olives

The Mount of Olives is Jerusalem’s most significant and ancient Jewish cemetery, with burials dating back over 3,000 years. Despite its spiritual importance, the site has faced ongoing challenges with vandalism, preservation, and security in recent decades. Click the title of this article to find out more.

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How to respond to Google reviews?

Responding to Google reviews shows families that your funeral home is caring, transparent, and committed to service. Whether the feedback is positive, negative or even unfair, thoughtful engagement builds trust and boosts your online reputation. Here are key ways to help you. Click the title of this article to find out more.

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Robert Hoey – A journey from Canada to Japan

Canadian funeral director Robert Hoey moved to Japan in 1993 and went on to establish Funeral Support Services. His company provides bilingual funeral care, repatriation, and support for international families facing bereavement in Japan. Click the title of this article to find out more.

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