Director of Full Circle Funerals and carbon literacy trainerMy first task at work is always checking in with the team. We do a 48-hour check-in before every funeral, making sure everyone has…
Tag: Funeral Industry
Pandemic took terrible toll on all funeral professionals
Abused, confused, overworked and undervalued is how funeral, burial and cremation staff experienced the pandemic, according to the Covid-19 Inquiry’s roundtable research among key workers.Representatives from across funeral service highlighted the abuse…
Niki Ward: from solving crime to supporting funeral directors
Niki Ward, head of customer success at Funeral Manager, shares how her experience as a police data analyst is helping funeral directors to optimise their business.Many in the funeral profession come…
Lighthouse Funerals offers alternative to corporate acquisitions
A new acquisition company targeting UK funeral homes has launched with a promise to preserve family business identity – addressing growing concerns among independent funeral directors about corporate consolidation.Lighthouse Funerals was launched…
W Uden & Sons: The podcast
Matthew Uden, MD of London and Kent-based W Uden & Sons, has launched a podcast to share the real stories, frustrations and values shaping the funeral profession to a wider audience.He explains…
New Superior Vito joins Melvin Rowlands’ fleet
Melvin Rowlands Funeral Services in Llangefni has taken delivery of a new Mercedes-Benz Vito removal vehicle from Superior Automotive Ltd.The family-run, independent firm has been supporting families across Anglesey for 40 years….
Marian Millington: Career shaped by care, commitment and change
From financial services to crematoria, consultancy and a term as ICCM president, Marian’s career has been guided at every stage by a focus on quality, sector advocacy and raising standards.“Before entering the…
Jade Wilcox: Compassion, craft and change
With a career shaped by compassion and a drive for progress, Jade Wilcox is steering Wilcox Limousines, UK’s oldest funeral vehicle manufacturers into the future.
“I’m Jade Wilcox, MD of Wilcox Limousines, a…
My journey into British Sign Language
Learning British Sign Language (BSL) helped funeral director Susan Whymark make her services more inclusive, even if she hasn’t mastered it yet.
While arranging a funeral, Susan noticed one family member seemed disengaged….
Pre-need plans: a promise, liability or both?
Drew Callingham, director of Oak Circle Accounting, looks at how funeral businesses can continue offering trusted pre-need services while adapting to regulatory expectations.
“Pre-need funeral plans offer comfort to families and long-term value…
