How to respond to Google reviews?

Responding to Google reviews shows families that your funeral home is caring, transparent, and committed to service. Whether the feedback is positive, negative or even unfair, thoughtful engagement builds trust and boosts your online reputation. Here are key ways to help you. Click the title of this article to find out more.

0 Comments

Robert Hoey – A journey from Canada to Japan

Canadian funeral director Robert Hoey moved to Japan in 1993 and went on to establish Funeral Support Services. His company provides bilingual funeral care, repatriation, and support for international families facing bereavement in Japan. Click the title of this article to find out more.

0 Comments

Fortitude brings data-driven marketing solutions to UK

Fortitude Research and Marketing has launched in the UK to help funeral providers use data-driven insights to improve service, build loyalty, and attract more families. Their tailored approach turns customer data into clear actions that support growth and long-term relationships. Click the title of this article to find out more.

0 Comments

75 Years of Craftsmanship and Service

Wilcox Limousines has supported the funeral profession for over 75 years with high-quality hearses, personal service and reliable aftercare. As a family-run business, their team prioritises real, human support—before and long after the sale. Click the title of this article to find out more.

0 Comments

Inside SunLife’s 2025 Cost of Dying Report

SunLife’s 2025 Cost of Dying Report reveals that UK funeral costs have hit an all-time high, with the average funeral now costing £4,285. As more families seek affordable options, direct cremations remain popular, but financial pressures and a reluctance to discuss funeral planning continue to pose challenges. Click the title of this article to find out more.

0 Comments

Bringing Funerals to TikTok: Insights from Inez Capps

Funeral director Inez Capps is breaking taboos on TikTok, giving 108,000+ followers an inside look at the profession with honesty and empathy. From demystifying cremation to challenging industry norms, her viral videos are changing how people see funerals. Click the title of this article to find out more.

0 Comments