The British Institute of Funeral Directors has issued a statement following the incarceration of Hayley Bell, a prominent former member of the institute. It is published in full (below). In addition, FSJ asked it to address specific concerns.
Bell, who was sentenced to four years in prison for preventing the lawful and decent burial of a body, causing a public nuisance by keeping bodies in unrefrigerated conditions, and fraudulent trading, held several positions in the BIFD. These included chair of examinations, regional director, PR officer and editor of its journal (FSJ Feb 2026). Bell’s membership was terminated when she was charged, the BIFD said.
Caroline Dinenage, MP for Gosport where Bell and her partner in crime Richard Elkin plied their trade, criticised the institute in a recent House of Commons debate. “I have seen absolutely nothing that gives me confidence in the legitimacy of the BIFD’s work, particularly in light of the fact that Hayley Bell, was one of its examiners. If its own examiners cannot uphold even the most basic standards of care for the dead, what is the value of the qualifications it is selling people?”
President Clive Pearson responded: “I found these comments deeply hurtful to everyone involved in our work. Her remarks have caused genuine distress to the dedicated professionals who devote countless hours to developing and maintaining rigorous examination standards, to the teaching staff who work tirelessly to support their students, and most importantly, to the students themselves who invest
enormous amounts of time, effort, and commitment into their learning, coursework, and examinations.
“The actions of one individual do not reflect the integrity, professionalism, and high standards upheld by the vast majority of our examiners, educators, and students. To suggest otherwise undermines the legitimate qualifications earned through hard work and dedication and does a disservice to an entire profession. We remain committed to upholding the highest standards in funeral service education.”
A week after Bell’s sentencing on 19th February four BIFD directors resigned: past president Amanda Pink, Kevin Pink, Andrew Floyd and David Gresty. Pearson said the resignations were all for personal reasons.
He also countered speculation about a reduction in BIFD membership. “The number of renewals coming in is on par with previous years with new members joining as well as current members renewing with the institute. We are encouraged by this strong engagement,” he said.
BIFD STATEMENT
In recent years the funeral profession has garnered negative attention with the recent case of Elkin and Bell drawing significant scrutiny. This [case] has sent shockwaves throughout our profession, leaving many in disbelief and disappointment, especially as Hayley Bell was a former member of the institute.
We understand the gravity of this situation and want to emphasise that the actions of a few do not reflect the integrity and dedication of the majority of funeral directors. The vast majority adhere to the highest standards of professionalism, compassion, and care, demonstrating this commitment through membership of organisations, such as SAIF and NAFD, where inspections take place as part of membership. Their commitment to providing dignified and respectful services remains unwavering, and they should be proud of the exemplary work carried out for the communities they serve.
As we navigate this challenging time, we are also encouraged by the prospect of legislation aimed at enhancing regulation of the funeral sector. Such measures are not only necessary but long overdue. We believe robust regulations will help ensure accountability and uphold the values our profession stands for. The BIFD is committed to advocating for these changes, and we welcome any efforts from the government
to improve standards across the board.
Under the guidance of our new leadership team, the BIFD is dedicated to continuing our mission of providing exceptional education and continuing professional development. We recognise that ongoing training and support are vital to maintaining the high standards expected of funeral directors, keeping the knowledge and skills needed up to date to navigate the complexities of our profession and to serve our communities with dignity and respect.
Recent events have been deeply challenging and concerning for everyone involved, but we remain steadfast in our commitment to supporting members in upholding the highest standards of care, professionalism, and ethical practice.”