Former NAFD president John Adams spoke at the Australian Funeral Directors Association’s convention in Vietnam, highlighting shared global challenges in regulation and leadership. His visit underscored a growing international movement to expand the funeral profession’s role in education and public awareness around death and bereavement. Click the title of this article to find out more.
Today’s funeral customers start their journey online, researching services, reading reviews, and forming impressions before making contact. This article outlines how funeral homes can connect meaningfully at every stage from awareness to advocacy using websites, social media and digital tools. Click the title of this article to find out more.
Lee Jefferies, known as the 'coffin boffin', began his journey delivering coffins and now leads sales and digital outreach at Steve Soult Ltd. His work blends craftsmanship, customer care, and community connection to support funeral directors across the UK. Click the title of this article to find out more.
Legacy Tribute UK has partnered with Colourful Coffins to launch a bespoke casket range combining traditional craftsmanship with eco-friendly, personalised design. The collection reflects growing demand for meaningful, customised funeral products that honour individual stories. Click the title of this article to find out more.
Reynolds Funeral Services, a sixth-generation family firm founded in 1867, has added a second Mercedes-Benz Vito to its fleet to support modern funeral operations. The investment reflects their ongoing commitment to care, innovation, and community tradition across West Sussex. Click the title of this article to find out more.
The Mount of Olives is Jerusalem’s most significant and ancient Jewish cemetery, with burials dating back over 3,000 years. Despite its spiritual importance, the site has faced ongoing challenges with vandalism, preservation, and security in recent decades. Click the title of this article to find out more.
Funeral Guide and SunLife have revealed some of the UK’s most unusual funeral requests, from Star Wars processions to pork pie tributes. These personal touches reflect a growing trend toward funerals that celebrate individuality and memorable goodbyes. Click the title of this article to find out more.
Responding to Google reviews shows families that your funeral home is caring, transparent, and committed to service. Whether the feedback is positive, negative or even unfair, thoughtful engagement builds trust and boosts your online reputation. Here are key ways to help you. Click the title of this article to find out more.
Canadian funeral director Robert Hoey moved to Japan in 1993 and went on to establish Funeral Support Services. His company provides bilingual funeral care, repatriation, and support for international families facing bereavement in Japan. Click the title of this article to find out more.
Fortitude Research and Marketing has launched in the UK to help funeral providers use data-driven insights to improve service, build loyalty, and attract more families. Their tailored approach turns customer data into clear actions that support growth and long-term relationships. Click the title of this article to find out more.