Jade Wilcox, MD of Wilcox Limousines, is leading one of the UK’s oldest funeral vehicle manufacturers into a new era of innovation, compassion, and precision. With a background in funeral directing and nursing, she brings deep understanding and bold leadership to a family legacy built on care and craftsmanship.
Funeral director Susan Whymark began learning British Sign Language to make her services more inclusive after realising a grieving family member was deaf. “I think it’s so important to be inclusive… the Deaf community really appreciate any effort to communicate,” she says. Click the title of this article to find out more.
Pre-need plans are no longer a simple sale, they’re a regulated commitment with financial, operational and reputational consequences. Funeral directors must now balance trust, compliance and long-term sustainability. Click the title of this article to find out more.
RA Brooks & Son has added a new Mercedes 214 hearse to its Sussex fleet, supplied by Coleman Milne. The family-run firm continues to balance tradition with modern efficiency through its long-standing relationship with the vehicle supplier. Click the title of this article to find out more.
Gibsons’ Funeral Services, a sixth-generation family firm in County Durham, has joined Funeral Partners to help secure its future while continuing to serve the community. Matthew and Victoria Gibson will remain with the business, maintaining their long-standing reputation for trusted personal service. Click the title of this article to find out more.
With more families searching online for funeral services, Google Ads offers a practical way for firms to stay visible and attract enquiries at the right moment. A tailored campaign helped John Weir Funeral Director grow from a handful to more than 30 enquiries per month. Click the title of this article to find out more.
Suzy Middleton reflects on 25 years working alongside funeral directors, building lasting relationships rooted in shared values and community commitment. As CEO of SEIB Insurance Brokers, she continues to support the profession with deep respect for its resilience, especially through times of change and challenge. Click the title of this article to find out more.
GDPR compliance is vital in the funeral profession, where firms regularly handle sensitive personal data. Eileen Ireland explains how secure systems, clear policies, and informed staff can protect both client trust and business integrity. Click the title of this article to find out more.
Wilcox Limousines recently delivered a Mercedes E220d hearse to Murty O’Neill & Sons in Ireland, marking a personally significant moment for sales manager Neil Carruthers. Having grown up around the Wilcox factory, Neil described the delivery as “full circle,” honouring his late father’s legacy. Click the title of this article to find out more.
Former NAFD president John Adams spoke at the Australian Funeral Directors Association’s convention in Vietnam, highlighting shared global challenges in regulation and leadership. His visit underscored a growing international movement to expand the funeral profession’s role in education and public awareness around death and bereavement. Click the title of this article to find out more.