Matthew Uden, MD of W Uden & Sons, has launched The W Uden & Sons Podcast to share unspoken truths, challenges and values in the funeral profession. The show invites open discussion on care, standards and the realities of funeral work, aiming to spark bigger, more honest conversations. Click the title of this article to find out more.
Melvin Rowlands Funeral Services in Llangefni has added a new graphite grey Mercedes-Benz Superior Vito removal vehicle to its fleet. The bespoke Rise & Fall deck and discreet interior are designed to enhance service quality, dignity and professionalism across the firm’s operations. Click the title of this article to find out more.
Marian Millington moved from financial services into the bereavement sector, building a career focused on raising standards and improving service delivery. Her work has spanned crematoria management, consultancy, and a term as ICCM president. Click the title of this article to find out more.
Jade Wilcox, MD of Wilcox Limousines, is leading one of the UK’s oldest funeral vehicle manufacturers into a new era of innovation, compassion, and precision. With a background in funeral directing and nursing, she brings deep understanding and bold leadership to a family legacy built on care and craftsmanship. Click the title of this article to find out more.
Funeral director Susan Whymark began learning British Sign Language to make her services more inclusive after realising a grieving family member was deaf. “I think it’s so important to be inclusive… the Deaf community really appreciate any effort to communicate,” she says. Click the title of this article to find out more.
Pre-need plans are no longer a simple sale, they’re a regulated commitment with financial, operational and reputational consequences. Funeral directors must now balance trust, compliance and long-term sustainability. Click the title of this article to find out more.
RA Brooks & Son has added a new Mercedes 214 hearse to its Sussex fleet, supplied by Coleman Milne. The family-run firm continues to balance tradition with modern efficiency through its long-standing relationship with the vehicle supplier. Click the title of this article to find out more.
Gibsons’ Funeral Services, a sixth-generation family firm in County Durham, has joined Funeral Partners to help secure its future while continuing to serve the community. Matthew and Victoria Gibson will remain with the business, maintaining their long-standing reputation for trusted personal service. Click the title of this article to find out more.
With more families searching online for funeral services, Google Ads offers a practical way for firms to stay visible and attract enquiries at the right moment. A tailored campaign helped John Weir Funeral Director grow from a handful to more than 30 enquiries per month. Click the title of this article to find out more.
Suzy Middleton reflects on 25 years working alongside funeral directors, building lasting relationships rooted in shared values and community commitment. As CEO of SEIB Insurance Brokers, she continues to support the profession with deep respect for its resilience, especially through times of change and challenge. Click the title of this article to find out more.